How To Order

Okay, I know what I want. How do I place my order?

We offer a number of ways in which you may order. First of all, since ordering volleyball equipment is a personal process, we are available to answer any questions you may have for us - whether it is about fabrics, ball or goal construction or printing, we are here for you.


1. You may call us directly at 888-660-8326 or
856-414-1920 to place your order.


2. For team orders, you may use our Team Order Worksheet to provide the details of the order and either email or
fax: 856-321-1731
the order to us. You may download this file by "right-clicking" your mouse and selecting "Save Target As." This will bring up the "Save As" dialogue box asking where to save the file. You may then open the file in Word and review its contents.


3. For club orders, we will provide you with a Microsoft Excel worksheet that you can complete. This worksheet outlines the divisions, teams and player information that is necessary for us to complete your order in a timely manner.  This information is also critical for us to provide you with uniforms that are packaged by team and "Ready to Play." Finally, it also helps you to keep organized with regard to "dreaded add-on players" now and in the future. You may download this file by "right-clicking" your mouse and selecting "Save Target As." This will bring up the "Save As" dialogue box asking where to save the file. You may then open the file in excel and review its contents.

 

We will always provide you with a Purchase Order that you will need to review and confirm. When you are ready to confirm the order, please do so via email to your sales representative or sign and fax to 856-321-1731. Once the order is confirmed, we will require payment based around the schedule we have set forth below to begin processing the order.

 

How do I pay for my order?

We offer you the ability to choose your method of payment.  Because of the nature of our customized work, before we can start your order, we will need payment based upon the following schedule:

 

Invoice Amount Terms
Under $3500 Payment in full upon order
$3501+ 50% deposit; 50% upon shipment

 

From time to time, we may offer special incentives to clubs who are willing to commit to TotallyVolleyball and place their order in advance of the season. During those periods, we may only require very small deposits as a token of good faith while we begin production and preparation of your order. If you are interested in such a program, please contact us directly at 888-660-8326.

 

What types of payment do you accept?

Credit Card Verification NumberWe accept Visa, Master Card, Company Purchase Order (with prior approval of our credit department) or certified funds (bank draft or money order). Please note that with your credit card payment, you will need the billing address, and the AVN (Address Verification Number) which is located on the back of your Visa or Mastercard on the signature line and is the LAST THREE DIGITS after your credit card number (as seen on the left).

 

 

Why are only some items available for one-piece sale?

TotallyVolleyball was built to service teams and clubs. As a result, our internal processes do not allow us to handle transactions based around "one-off" items; we will fulfill individual item requests only when it is for an additional player's need for a team or club we have already outfitted. We do realize the need to service such requests for goalie gear - after all, there is only ONE goalie per team - and do provide the ability to purchase goalie jerseys and shorts.  For some field equipment, we sell items in "product lots" such as cones, where we need to meet the minimum requirement from the vendor.

 

 

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