Okay, I know what I want. How do I place my order?
We offer a number of ways in which you may order. First
of all, since ordering volleyball equipment is a personal process,
we are available to answer any questions you may have for us
- whether it is about fabrics, ball or goal construction or printing, we are here for you.
1. You may call us directly at 888-660-8326
or 856-414-1920
to place your order.
2. For team orders, you may use our
Team
Order Worksheet to provide the details of the order and
either email or
fax: 856-321-1731 the
order to us. You may download this
file by "right-clicking" your mouse and selecting "Save Target
As." This will bring up the "Save As" dialogue box asking where
to save the file. You may then open the file in Word and review
its contents.
3. For club orders, we will provide you with
a Microsoft Excel worksheet that you can complete. This worksheet
outlines the divisions, teams and player information that is
necessary for us to complete your order in a timely manner.
This information is also critical for us to provide you with
uniforms that are packaged by team and "Ready to Play." Finally,
it also helps you to keep organized with regard to "dreaded
add-on players" now and in the future.
You may download this file by
"right-clicking" your mouse and selecting "Save Target As." This
will bring up the "Save As" dialogue box asking where to save
the file. You may then open the file in excel and review its
contents.
We will always provide you with a Purchase Order that
you will need to review and confirm. When you are ready to confirm
the order, please do so via email to your sales representative
or sign and fax to 856-321-1731.
Once the order is confirmed, we will require payment based around
the schedule we have set forth below to begin processing the
order.
How do I pay for my order?
We offer you the ability to choose your method of payment.
Because of the nature of our customized work, before we can
start your order, we will need payment based upon the following
schedule:
| Invoice Amount |
Terms |
| Under
$3500 |
Payment
in full upon order |
| $3501+ |
50%
deposit; 50% upon shipment |
From time to time, we may offer special incentives to
clubs who are willing to commit to TotallyVolleyball and place their
order in advance of the season. During those periods, we may
only require very small deposits as a token of good faith while
we begin production and preparation of your order. If you are
interested in such a program, please contact us directly at
888-660-8326.
What types of payment do you accept?
We accept Visa, Master Card, Company Purchase Order (with
prior approval of our credit department) or certified funds
(bank draft or
money order). Please note that with your credit card payment, you will need
the billing address, and the AVN (Address Verification Number) which is located on the
back of your Visa or Mastercard on the signature line and is the
LAST THREE DIGITS after your credit card number (as seen on the
left).
Why are only some items available for one-piece sale?
TotallyVolleyball was built to service teams and clubs. As
a result, our internal processes do not allow us to handle transactions
based around "one-off" items; we will fulfill individual item
requests only when it is for an additional player's need for
a team or club we have already outfitted. We do realize the
need to service such requests for goalie gear - after all, there
is only ONE goalie per team - and do provide the ability to
purchase goalie jerseys and shorts. For some field equipment,
we sell items in "product lots" such as cones, where we need
to meet the minimum requirement from the vendor.